The “Something went wrong” message on X can be incredibly frustrating, as it often prevents you from viewing tweets or performing any actions.
This error can stem from a variety of sources—ranging from simple temporary system glitches to more serious cases like account restrictions or shadowbans. In this article, we identify the two main categories of this error and provide a step-by-step action plan, from basic “System Refreshes” to “Professional Account Recovery” methods.
Main Causes of “Something Went Wrong”
Broadly speaking, this error is caused by either System/Connection Issues or Account Issues (Restrictions/Suspensions).
1. System and Connection Issues
- Cache and Cookie Glitches: Old data stored in your app or browser may be interfering with the current session.
- Connection Problems: Unstable Wi-Fi/mobile data, or restrictive VPN/Proxy settings.
- App/Browser Bugs: Outdated app versions or compatibility issues with your device.
- X System Outages: Global server-side issues or temporary maintenance.
- Login Errors: For example, attempting to register a new account while already logged into another.
2. Account Issues (Restrictions and Bans)
Sometimes, this message hides an underlying restriction (Shadowban or Account Lock) due to violations of X’s Rules.
- Spammy Behavior: Mass following/unfollowing or posting repetitive content in a short period.
- Policy Violations: Infringing on copyrights, posting sensitive content, or impersonation.
- Low Account Trust: New accounts that haven’t completed phone verification are more susceptible.
Steps to Resolve the Error
It is most effective to start with simple system fixes before moving on to account-specific troubleshooting.
Step 1: System and Connection Refresh
| Action | Details | Effect |
| Switch Connection | Toggle between Wi-Fi and Mobile Data. Try toggling Airplane Mode. | Resolves IP-related restrictions or network instability. |
| Restart & Relogin | Close the app completely, restart your device, and log back in. | Clears temporary glitches in the device or app memory. |
| Clear Cache/Cookies | Browser: Delete cookies/cache in settings. App: Clear cache via app or device settings. | Prevents interference from outdated or corrupted data. |
| Cross-Platform Test | Try the browser version if using the app (or vice versa). Use Incognito mode. | Determines if the issue is device or app-specific. |
| Update App | Ensure you are running the latest version of the X app. | Applies the latest bug fixes and improvements. |
Step 2: Check and Address Account Status
If Step 1 doesn’t work, your account might be restricted.
- Check for Lock/Suspension Notices: Look for emails from X regarding account status. Follow the instructions provided to file an appeal or verify your identity (e.g., phone verification).
- Stop All Activity and “Wait it Out”: If you suspect a shadowban or were performing aggressive actions (like mass following), stop all activity immediately. Leave the account “dormant” (no posts, likes, or follows) for 3 to 7 days. Minor restrictions are often lifted automatically after this period.
- Contact X Help Center: If the error persists after cleaning up your activity and waiting, submit a request for assistance through the official X Help Center.
Preventive Measures for the Future
To maintain account health and avoid future errors:
- Comply with X Rules: Regularly review “Spam and Bot” and “Safety” policies.
- Avoid Rapid Actions: Perform follows, likes, and reposts at a natural pace to avoid being flagged as a bot.
- Enhance Security: Enable Two-Factor Authentication (2FA) and verify your phone number to increase account credibility.
